ServiceCentral Technologies, Inc signed today a nonexclusive Master Channel Partner Agreement with eTopware do Brasil Ltda to distribute SCT solutions in Brazil.
ServiceCentral Technologies, Inc signed today a nonexclusive Master Channel Partner Agreement with eTopware do Brasil Ltda to distribute SCT solutions in Brazil.
The Partner Agreement states that eTopware may provide SCT customers with a variety of service management software solutions, delivered by two possible delivery modes: (i) as an application service provider system (Subscription Product); or (ii) as an enterprise system internal to the Customer (Perpetual License Product).
SCT Products included in the Agreement are:
- FieldService Manager
- MobileService Web
- Call Center Access
- Customer Web Access
- ServiceCounter
- RepairBench
- WarrantyManager
All the negotiation and distribution agreement was supervised by CompuStream’s consultants.
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